Delivery Terms
We do not accept credit card payment upon delivery.
Please limit communication over WhatsApp to text messages or voice notes.
For safety concerns:
we do not deliver high value orders (>$200 or equivalent value) in some areas in Beqaa including Baalbeck, Hermel, Britel , Yammouni , Chrawne , Nabichit , Horta3la, Ersal , Rmessa, Khodor, Khreibeh, Talya and Dar Wesaa.
We also do not deliver such high value items in some areas in Akkar including Howeishe & Ain El-Dahab.
Delivery time:
2-4 working days all over Lebanon.
Hostility Or Violence:
In cases where our dedicated delivery drivers encounter situations of hostility or violence, the safety of our employees will be our utmost priority. In such unfortunate incidents, it is possible that the delivery process may be interrupted, which could potentially affect the status or whereabouts of your order. Our team will make every reasonable effort to secure your items and deliver them as promptly as possible. However, please be aware that we cannot be held liable for the fate of your order should such regrettable circumstances occur.
Confidentiality And Integrity
We are committed to protecting the confidentiality and integrity of all data collected from its clients. All client data will be handled strictly with applicable protection laws and regulations. We will implement appropriate technical and organizational measures to safeguard client data against unauthorized access, alteration, disclosure, or destruction. Client data will not be sold, traded, or disclosed to third parties without the client’s explicit consent, except where required by law. We will use client data solely for the purposes agreed upon and will ensure that any data utilized for the development of new products or services, or for the improvement of existing offerings, shall comply with applicable data protection laws to protect client privacy.